Super-organised Kirsty is an active member of Hour Hands supporting a number of our clients as both a PA and a bookkeeper. This ensures that the work is varied and it enables Kirsty to tick a number of tasks off the to-do list every day (one of her favourite things to do!)

As Kirsty has been with us for a whole year now, we thought it was time to share a little bit about what she has been doing and to thank her for her dedication and passion.

A PA and bookkeeper extraordinaire!

I have worked with a number of clients over the past year with many highlights. I love the work as no day is ever the same as another and it has enabled me to hone a variety of skills. I am always learning new things.

My clients are all very different which keeps it interesting, they all have entirely different requirements.  For example, I use Sage to manage the accounts of one of my key clients, a wine merchant, including invoicing, paying bills and reconciliation, whereas I use Xero to support several other important clients with invoicing and payment reconciliation. I have become an expert in credit control and chase payments via Xero and by phone and on email. I spend a lot of time liaising with HMRC ensuring that filing and payments are all correctly made.

In terms of PA work, I manage inboxes which includes answering emails, making phone calls and booking contractors – one day I could be booking a cleaner and the next chasing up insurance claims. For a motorsport client, I spend time informing the DVLA of change of ownership of vehicles, uploading warranties, and paying fines.

It’s worth investing time in networking

I really enjoy networking and am proud to represent Hour Hands at various events. It enables me to tap into my sales and marketing experience and allows me to be face-to-face with clients and potential clients.

I also enjoy the reward and recognition element of a job. A colleague and I have introduced ‘Team Player of the Month’ to Hour Hands when we reward an individual for demonstrating the company values. The winner gets a voucher of their choice, their photograph on the ‘wall of fame’ and a Hand in Hand trophy which sits on their desk for the month. It’s great for motivation and says thank you for making a difference and portraying the Hour Hand values.

It’s the Hour Hands spirit that makes work so much fun

The Hour Hands quarterly team meetings are held on a Wednesday. They are fun, engaging and there’s always a surprise of what activity we may be doing. Each session starts with a company round up, news, events, and so on, then the fun begins. The last one was a boxing/ boxercise class and a picnic so I am excited for the big reveal of the next one on 11^th September. We’ll keep you posted on our social channels!

How Kirsty and the flexible Hour Hands team can support your business

Hour Hands is made up of experienced Personal Assistants and talented bookkeepers all ready to support you with those urgent and important tasks that you just don’t have the time to complete. From booking travel, to managing your diary and managing your accounts and tax returns – we can help you complete tasks and shift them off your to-do list! By outsourcing your tasks, you can flex when you need support – be it ongoing support or for a one-off project or resolving a particular task. 

To find out more simply call us on 01727 818262. We will ask how we can support you and offer a solution either on an hourly rate or package cost. The choice is yours – we simply want to help.