Our Team Player awards are for our team members who demonstrate our business values. Yes, that’s right. Rather than our values existing only on a document, they are translated into living and breathing ways of working that we embody every day. It’s why our clients enjoy fantastic customer service and why when they engage Hour Hands not only does the work get done, they enjoy a strong professional relationship AND have an enjoyable experience too.

Clear brand behaviours deliver tangible results

Let’s face it – how we act determines what results will be delivered. A strong brand mark, an inventive name or a detailed strategy is not what attracts and retains customers.  It’s your company culture, how your employees interact with customers and suppliers, and how you encourage them to respond back to you.

When you hone in on how your brand behaves (or should behave!) at every customer touchpoint you create a strong recognisable brand. In turn this develops loyal, satisfied customers serviced by an aligned, ambitious team.

The Hour Hands Brand Values and Behaviours

We spent a lot of time defining our brand values, and whilst creativity was important, the ultimate determiner was based on whether the value could be aligned with a specific behaviour that would benefit our clients.

Each month we will feature a specific Hour Hands brand value and describe the associated behaviours.  This month – Hand in Hand

To us, Hand in Hand means working in partnership and playing as one team. Our clients have a goal and it is our responsibility to help them achieve it.  To do this we:

• Collaborate openly
• Empower others
• Bring positive energy
• Work smartly

Congratulations Yasodha for demonstrating a key brand value

Our team player award for Hand in Hand has been given to Yasodha. Yashodha confidently and successfully demonstrates some of the key attributes surrounding this value – from continuing to empower others, work smartly and collaborate openly, Yaso always brings positive energy to the team.

We really value Yasodha’s work and her professionalism continues to shine through every day.

How the flexible Hour Hands EA team can support your business

Hour Hands is made up of experienced Personal Assistants and talented bookkeepers all ready to support you with those urgent and important tasks that you just don’t have the time to complete. From booking travel, to managing your diary and managing your accounts and tax returns – we can help you complete tasks and shift them off your to-do list! By outsourcing your tasks, you can flex when you need support – be it ongoing support or for a one-off project or resolving a particular task.  But more than this, the Hour Hands team always brings positive energy and works hard to empower others to also deliver.  

In short, we work hand in hand with you to deliver exactly what you need – and often more besides!

To find out more simply visit our website or call us on 01727 818262. We will ask how we can support you and offer a solution either on an hourly rate or package cost. The choice is yours – we simply want to help.